Coles Group has been ranked number one in the Access and Inclusion Index 2023 by the Australian Disability Network, recognizing its efforts to create an inclusive workplace and services for people with disabilities.

The Australian Disability Network announced the winners at the Disability Confidence Awards, acknowledging organisations who are implementing new initiatives, improving processes, or making systematic changes to their workplaces to become inclusive of employees and customers with disability.

As the top performer in the Access and Inclusion Index 2023, Coles jumped from third place to first in two years, out of 40 organisations, continuing to demonstrate its commitment to making its workplace, culture, services, and products welcoming, accessible, and supportive of people with disability.

CEO Leah Weckert expressed pride in the organization’s progress, highlighting initiatives such as increased workforce representation and accessibility improvements in stores and digital platforms.

“Disability inclusion has been an integral part of the Coles Group strategy for a number of years and we are delighted to have made changes across our business to reflect this, most notably in our employment and workforce representation, with 7.6% of our 120,000 team members identifying as living with disability,” she said.

Coles Group has expanded programs like Quiet Hour and Disability Confidence Training, participated in mentoring programs, and collaborated with focus groups to enhance product accessibility.

The company’s commitment reflects a broader effort to close the disability inclusion gap in Australia, as advocated by the Australian Disability Network.

The Australian Disability Network, which has more than 460 member organisations, helps businesses improve access and inclusivity in the workplace and remove barriers that limit employment and career progression for people with disability.