Local residents and small businesses in Werriwa and Macarthur are encouraged to have their say on the modernisation of Australia Post through a consultation process started by the Albanese Government today.

The growing digitisation of the way Australians live, communicate, shop, and engage in commerce means it is critical the national postal service keeps pace with shifting demands.

“This consultation process will support the longevity of Australia Post as a trusted service. I encourage local residents and small businesses to make a submission to ensure their voices are heard,” Member for Werriwa Anne Stanley said.

Consumer and business demand for parcel delivery services is growing and nearly 1 in 5 retail sales are now completed online, with Australia Post delivering more than 500 million parcels in 2021–22 right across the nation.

Minister for Communications Michelle Rowland noted that Australia Post is a cherished national publicly-owned institution that provides invaluable services to Australian consumers and businesses.

“The Government is committed to ensuring that Australia Post continues to modernise to ensure that it is financially sustainable and continues to provide employment opportunities and deliver essential services to all Australians, particularly in regional, rural and remote Australia,” Minister for Finance Senator Katy Gallagher said.

The discussion paper outlines the postal services available in Australia and identifies how the use of letter, parcel and Post Office services have changed over time.

It asks those making a submission to consider what postal services are most important to them and their community now and into the future.

The Government is encouraging submissions from across Australia, including from individuals, charities, communities, businesses, Post Office licensees and agents, and the Australia Post workforce.

Submissions close on 27 April 2023.

To have your say or to find our more, visit www.infrastructure.gov.au/have-your-say/postal-services-modernisation