Member for Campbelltown Greg Warren said that, “Strengthening and supporting our social and affordable housing system will be a critical step towards combatting the current housing crisis.”

Mr Warren’s comment followed the official launch of Homes NSW, an ambitious reform and key election commitment to rebuild a broken public housing system, putting people back at the heart of housing and roofs over their heads.

The former Liberal National Government had split up maintenance, tenant management and homelessness services – a fractured system with mass privatisation, budget cuts, outsourcing making it incredibly confusing and difficult for people to navigate.

Homes NSW will bring together the housing and homelessness services of the NSW Department of Communities and Justice (DCJ) with NSW Land and Housing Corporation (LAHC), the NSW Aboriginal Housing Office (AHO) and key worker housing all under one roof – making the system more efficient and accessible.

“One of the issues that people ask me about the most in Campbelltown is housing. Homes NSW will go a long way towards addressing many of the greatest concerns from my constituents,” Mr Warren said.

Homes NSW has also been tasked with turbocharging the construction, maintenance and repair of social and affordable homes across our state.

This transformation will help those who need it most, at a time when the need for social and affordable housing has never been greater.

“For too long, social housing in this state has been neglected – simple issues such as a leaking tap or even the ability to register on the waitlist have been unnecessarily complicated,” Minister for Housing and Homelessness Rose Jackson said.

‘’That’s why this overhaul is needed. We’re breaking the chains of bureaucracy and empowering our tenants, as well as those who are in need of emergency housing, or on the social housing waitlist.”

Homes NSW will:

  • Turbocharge and streamline the building and maintenance of all publicly owned and operated social homes across NSW.
  • Simplify and fix tenancy services, including maintenance, support, allocation of properties and transfers to improve outcomes for tenants and the tenant experience.
  • Focus on providing important homelessness services, with the goal of creating a state where experiences of homelessness are rare, brief, and not repeated.
  • Drive collaboration between the NSW Government, the Federal Government, sector experts and peak bodies, local councils, and Community Housing Providers to work closer together than ever before to address the state’s housing and homelessness crisis. This work will include:
  1. Ensuring NSW is in the best position to make use of the $10 billion Housing Australia Future Fund that provides funding to create thousands of new social and affordable homes across the state.
  2. Bringing housing maintenance call centre back into public hands – a once-in-a-generation opportunity to overhaul the way maintenance is administered across the state’s social housing properties and slash unnecessary bureaucracy.
  3. Addressing the rising number of rough sleepers in NSW by better-incorporating homelessness services and a clear commitment to the principles of housing first – you can’t solve homelessness if you don’t have homes for people to live in.

Homes NSW Chief Executive, Rebecca Pinkstone said that she is looking forward to the challenge of building a thriving social and affordable housing sector in NSW.

“Our aim is to create the best social housing system in the country. We will work in partnership to maximise homes on the ground, reduce instances of homelessness and deliver a quality housing service for our residents,” Ms Pinkstone said.